Zenbusiness vs. Inc Authority: A Review of LLC Formation Services

When my business partner and I were looking to form an LLC, we found ourselves overwhelmed with the number of options for LLC formation services. After all, this was a big decision for our business, and we wanted to make sure we chose the best possible option.

That’s when we came across ZenBusiness and Inc. Authority, two of the most popular LLC formation services out there. We decided to compare the two and determine which one was the best for our needs.

After careful analysis, we chose ZenBusiness as our partner for LLC formation packages. In this article, we’ll share our findings and provide guidance on how you can choose the best LLC service for your business.

Introduction to Both: Inc Authority and ZenBusiness

ZenBusiness was founded in 2015, while Inc Authority was founded in 1989. Both ZenBusiness and Inc Authority offer a range of services, including registered agent service, operating agreement templates, and EIN registration. ZenBusiness has helped form over 150,000 businesses, while Inc Authority has helped form over 130,000 businesses.

Key Takeaways

  • ZenBusiness and Inc Authority are two popular LLC formation services compared in the article to determine the best LLC service.
  • ZenBusiness is chosen as the partner for LLC formation packages due to positive customer reviews and basic LLC services starting at $0 plus state fees.
  • Both companies offer excellent customer service and additional services that can be purchased separately or in formation packages.
  • While Inc Authority offers a free LLC formation service and a full year of free registered agent service, alternatives may provide more features at a lower price, and LegalZoom is recommended for those who need legal services in addition to LLC formation.

When it comes to forming a Limited Liability Company (LLC), choosing the right service provider can make all the difference. Two popular options in the market are ZenBusiness and Inc Authority. In this comprehensive review, we will compare the key features, pricing, customer reviews, and overall value offered by these two LLC formation services.

Key Features: ZenBusiness vs Inc. Authority

ZenBusiness: Simplifying the LLC Formation Process

ZenBusiness is renowned for its user-friendly platform and hassle-free LLC formation process. With ZenBusiness, you can enjoy a range of features, including registered agent services, operating agreements, and compliance assistance. Their intuitive dashboard and step-by-step guidance ensure a seamless experience for entrepreneurs.

Inc Authority: Expertise in LLC Formation

Inc Authority has a strong reputation for providing reliable LLC formation services. They offer a comprehensive package that includes business name availability search, preparation and filing of formation documents, registered agent services, and more. Inc Authority also provides valuable resources and educational materials to help entrepreneurs navigate the LLC formation journey.

Pricing & Packages

ZenBusiness: Affordable and Transparent Pricing

ZenBusiness offers three main pricing plans: Starter, Pro, and Premium. The Starter plan, priced at $49 per year, provides the essentials for LLC formation, including the preparation and filing of formation documents.

The Pro plan, priced at $199 per year, offers additional features such as an operating agreement template and worry-free compliance.

The Premium plan, priced at $299 per year, includes rush filing speed and access to their domain name registration service.

Inc Authority: Cost-Effective LLC Formation

Inc Authority stands out for its highly competitive pricing structure. They offer a free basic LLC formation package ($0 plus state filing fees), where you only need to cover the state fees.

For more advanced features, such as a business bank account and a tax consultation, they provide an upgraded package priced at $399. This affordability makes Inc Authority an attractive option for budget-conscious entrepreneurs.

Customer Reviews

ZenBusiness has an A+ rating with the Better Business Bureau, while Inc Authority has an A rating. Both ZenBusiness and Inc Authority have positive customer reviews online. 

Customer Satisfaction and Ratings 

When it comes to reputation and customer satisfaction, both ZenBusiness and Inc Authority have earned their stripes in the industry. As mentioned earlier, ZenBusiness boasts an impressive A+ rating with the Better Business Bureau (BBB), while Inc Authority isn’t far behind with an A rating from the same organization. 

Furthermore, both companies have garnered a significant number of positive customer reviews on various online platforms. This is a testament to the quality of their services and their dedication to helping entrepreneurs establish and grow their businesses successfully.

ZenBusiness: Positive Feedback from Customers

ZenBusiness has served over 200,000 customers. Customers praise ZenBusiness for its exceptional customer support and user-friendly interface. Many entrepreneurs appreciate the simplicity and clarity of the LLC formation process provided by ZenBusiness. Their attentive support team and prompt responses contribute to their positive reputation among users.

Inc Authority: Trusted and Reliable

Inc Authority has served over 130,000 customers. Inc Authority has garnered a loyal customer base due to its commitment to providing reliable LLC formation services. Customers value their attention to detail and the accuracy of their document filing process. Inc Authority’s focus on customer satisfaction has resulted in numerous positive reviews from entrepreneurs who have successfully formed their LLCs with their assistance.

Ease of Use

ZenBusiness: User-Friendly Platform 

ZenBusiness offers an intuitive and user-friendly platform that makes starting an LLC a breeze. With clear instructions and a streamlined process, you’ll have your business formed in no time. 

Inc Authority: Guided Support 

Inc Authority also provides a seamless experience, guiding you step-by-step through the LLC formation process. Their knowledgeable representatives are always available to assist you with any questions or concerns. 

Comparing the Two 

Both ZenBusiness and Inc Authority excel in the ease of use department, offering clear guidance and assistance throughout the LLC formation journey. Ultimately, your choice may boil down to personal preference and the additional services each company provides.

Registered Agent Service

One essential aspect of LLC formation services is the inclusion of a registered agent. Both ZenBusiness and Inc Authority offer this crucial feature, but how do they compare? ZenBusiness offers a free registered agent service for the first year. Inc Authority charges $99 per year for registered agent service.

ZenBusiness provides registered agent services for free in the first year, followed by a $119 annual fee. This allows for smooth operations, ensuring compliance with state regulations. On the other hand, Inc Authority offers a similar service, but at a slightly higher annual cost of $125 after the first year. Thus, ZenBusiness proves to be more cost-effective for the first year.

Additional Benefits 

Both ZenBusiness and Inc Authority provide additional perks and support for their registered agent services. ZenBusiness offers an efficient online dashboard and document management system to keep track of important documents. Meanwhile, Inc Authority boasts a Risk-Free Guarantee, ensuring that clients receive a full refund if they are not satisfied with their registered agent services.

Overall Value

ZenBusiness: A Holistic Approach to LLC Formation

ZenBusiness offers excellent overall value through its comprehensive feature set and affordable pricing plans. Their user-friendly platform, combined with additional services like registered agent support, allows entrepreneurs to focus on growing their business while ZenBusiness takes care of the paperwork and compliance requirements.

Inc Authority: Budget-Friendly LLC Formation

Inc Authority’s emphasis on cost-effectiveness and its free LLC formation package make it a great option for entrepreneurs on a tight budget. While their services may not be as extensive as ZenBusiness, Inc Authority provides the essential tools and resources required to successfully form an LLC.


Both ZenBusiness and Inc Authority are reputable LLC formation service providers with their unique strengths. ZenBusiness excels in offering a user-friendly experience and a comprehensive range of features, while Inc Authority stands out for its affordability and cost-effective packages.

Frequently Asked Questions (FAQs)

What are the specific additional services offered in formation packages or sold separately by ZenBusiness and Inc Authority?

Both ZenBusiness and Inc Authority offer additional services in their formation packages or sold separately, such as registered agent service, business name reservation, and operating agreement templates.

Do ZenBusiness and Inc Authority offer any discounts or promotions for their LLC formation services?

Unfortunately, we do not have information on any current discounts or promotions for LLC formation services from ZenBusiness or Inc Authority. It’s best to check their websites or reach out to their customer service for any available offers.

Can ZenBusiness or Inc Authority assist with LLC maintenance and compliance requirements beyond formation?

Yes, both ZenBusiness and Inc Authority offer additional services to assist with LLC maintenance and compliance requirements beyond formation. These services include registered agent service, annual report filing, and operating agreement drafting.

How long does it typically take for ZenBusiness or Inc Authority to complete the LLC formation process?

Typically, ZenBusiness and Inc Authority can complete the LLC formation process in a few weeks. However, the exact time frame may vary depending on the state’s processing times and the complexity of the formation package chosen.

Can ZenBusiness or Inc Authority assist with foreign LLC registrations or formation in states other than the one where the customer is located?

Yes, both ZenBusiness and Inc Authority can assist with foreign LLC registrations and formation in states other than where the customer is located. Additional fees may apply depending on the state.

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